GENERAL FAQ
8am-5pm EST Monday through Friday. Closed weekends and all major US holidays.
110 Racing sends stickers in all jersey packages. If you would like additional stickers they are available for purchase on our website.
110 Racing LLC is located in the USA ; our head office is based in Palm Beach, Florida with warehouses in the USA and also worldwide. To find a location near you, please locate our dealer location map online.
Interested in joining the 110 Racing team? We'd love to hear from you!
Please contact us by email; make sure to include your business name, contact info, location, and any details that would make your business a great addition to our dealer network program. New dealer acceptance is based upon specific criteria, ie: your store location/distance from existing dealers, brands you currently carry, and your projected inventory levels.
We do not offer programs for online or event only dealers - storefront locations are required.
Email us at info@110racing.com for further information
If you are interested in being sponsored by 110 Racing, please visit our , application page and send us a racer resume along with your rankings, class, and your personal information. Once you have submitted your application directly on our website, you will receive a auto-reply confirming we have received your application and that it is currently in our reviewing process. Please note that the reviewing process can take up to 1-2 weeks due to the volume of application received; only those selected may be contacted. (please note - your email must be correct on the application and check your junk mail)
ORDERS & PAYMENTS
Once an order is placed, we begin processing it immediately. Because of this, we are unable to guarantee cancellations or changes. If you need to update something, contact us as soon as possible and we’ll do our best to help, but once an order has been processed or shipped it can no longer be changed or canceled.
You’ll receive an order confirmation email shortly after checkout. If you don’t see it, please check your spam or promotions folder. You can also log into your account to view your order status. If you haven’t received confirmation and your payment shows as pending or completed, reach out to us and we’ll check for you.
Orders may be canceled for a few reasons, including payment issues, incorrect or incomplete billing information, suspected fraud, or inventory availability. If your order is canceled, you’ll be notified by email and any pending charges will be released or refunded according to your payment provider’s timeline.
Yes. We offer Shop Pay installments at checkout for eligible customers. Availability and approval are determined by Shop Pay, and payment plans are managed directly through them.
No. Only one discount code can be used per order. Discount codes cannot be combined with other promotions, sales, or automatic discounts unless specifically stated.
Discount codes may not apply if the item is already on sale, marked as final sale, part of a promotion, excluded from discounts, expired, or entered incorrectly. Codes must be applied at checkout and cannot be added after an order is placed.
No. Gift cards are non-refundable and cannot be exchanged for cash. Once issued or delivered, gift cards cannot be returned.
We do not offer price adjustments or refunds for price differences after an order is placed. This includes flash sales, holiday sales, or promotional pricing that occurs before or after your purchase.
SHIPPING
In-stock items typically ship within 1–3 business days. Once shipped, delivery time depends on the shipping method selected at checkout and the carrier. Pre-order and custom items have separate production timelines listed on the product page.
Shipping options and rates are calculated at checkout based on your location, order size, and selected shipping method. We offer standard and expedited shipping options when available.
Yes, we ship internationally to select countries. International shipping rates, duties, taxes, and customs fees are the responsibility of the customer and are not included in the item or shipping price. Delivery times vary by destination and customs processing.
Yes, for eligible orders, we offer free shipping on returns. See our returns page for more information.
Orders ship once payment is confirmed and the item is in stock. In-stock orders typically ship within 1–3 business days. Pre-order or custom items will ship once production is complete. If your order includes both in-stock and pre-order items, your order may ship together once all items are available unless otherwise stated.
Once your order ships, you’ll receive a shipping confirmation email with tracking information. Tracking may take up to 24 hours to update after the label is created.
It’s normal for tracking to show limited or no movement for the first 24–72 hours, especially during busy shipping periods. Carriers may not scan packages immediately or consistently at every location. This does not mean your package is lost.
Shipping delays can occur due to weather, carrier volume, holidays, or other factors outside of our control. Once your order is in the carrier’s possession, delivery timing is managed by the carrier. We recommend allowing additional time during peak seasons before reaching out.
If your package is marked delivered but cannot be located, please check with household members, neighbors, or your local carrier office. In many cases, packages are placed in community mailboxes or carrier lockers. If the package still cannot be found, contact us and we can assist with next steps on filing a claim, but we are not responsible for packages marked as delivered by the carrier.
Packages may be returned due to incorrect or incomplete addresses or failed delivery attempts. If a package is returned to us, we can reship it once received. Additional shipping charges may apply. Refunds are not issued for returned shipping costs.
Yes. During holidays, major sales, and peak shipping periods, processing and delivery times may be longer than usual. We appreciate your patience during these times and recommend ordering early when possible.
PRE-ORDER & CUSTOM ITEMS
A pre-order item is not currently in stock and is made or produced after your order is placed. Pre-orders allow you to reserve an item before it arrives or before production is completed. Estimated timelines are listed on the product page.
Pre-order production timelines vary by product and collection. Estimated ship windows are clearly stated on each product page. These timelines are estimates and may shift slightly due to production, material availability, or shipping delays beyond our control.
No. Pre-order items cannot be canceled once the order is placed, as production begins based on confirmed orders.
Pre-order timelines can vary due to manufacturing schedules, material sourcing, quality control, customs clearance, and shipping logistics. We always work to deliver as quickly as possible while maintaining product quality.
Pre-order items are considered final sale and are not eligible for returns, refunds, or exchanges unless there is a manufacturer defect.
Yes. If you place an order containing both in-stock and pre-order items, your order may ship together once all items are available unless otherwise stated. To receive in-stock items sooner, we recommend placing separate orders.
In most cases, yes. Orders containing pre-order items will ship once the pre-order item is ready. We do not split shipments unless noted or arranged in advance.
No. Custom-made items are produced specifically for the customer and are final sale. They are not eligible for cancellation, returns, refunds, or exchanges.
No. Production or shipping delays do not qualify for refunds or cancellations on pre-order or custom items. By placing a pre-order, you acknowledge and accept the estimated production timeline.
Please review sizing carefully before placing your order. Because pre-order and custom items are made specifically for you, we are unable to change sizes once production has started.
RETURNS, EXCHANGES & REFUNDS
We accept returns on eligible items within 30 days of delivery. Items must be unused, unwashed, and in original condition with tags attached. Pre-order, custom-made, final sale, and clearance items are not eligible for return unless there is a manufacturer defect.
No. All final sale and clearance items are final sale and are not eligible for returns, exchanges, or refunds.
Return requests must be submitted within 30 days of delivery. Items sent back outside of this window may not be accepted.
To start a return or exchange, please contact our support team returns@110racing.com with your order number. Once approved, we’ll provide return instructions. Items sent back without approval may not be accepted.
Yes. All returned items must be in original condition with tags attached and original packaging included. Items that show signs of use, wear, washing, or damage will not be accepted.
We provide free return shipping labels for U.S. customers only on approved returns.
International customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Once your return is received and inspected, refunds are processed within 5–10 business days. Please allow additional time for your bank or payment provider to post the refund.
Approved returns are refunded to the original form of payment unless otherwise stated. In some cases, store credit may be issued at our discretion.
If we sent the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item received. We’ll take care of it.
If your item arrives damaged or defective, contact us within 48 hours of delivery and include clear photos of the issue. Damage caused by normal use, riding, crashing, or wear and tear is not considered a defect.
SIZING & FIT
Our jerseys are made with 4-way stretch performance fabric and are designed with an athletic motocross fit. The stretch allows full range of motion while riding without feeling restrictive. If you prefer a more slim, race-style fit, we recommend sizing down.
Yes. Our gear runs true to size when following the size chart. Thanks to the 4-way stretch in our jerseys, riders have flexibility in fit depending on preference.
For jerseys, if you like a slimmer fit, size down. If you prefer a more relaxed feel, stick with your normal size. For pants, we recommend ordering your normal size and using the adjustable waist to dial in fit.
Youth sizes run true to size and are made with 4-way stretch performance fabric. If your rider prefers a slimmer, race-style fit, we recommend sizing down. If they are between sizes or in a growth phase, sizing up is usually best.
Yes. Detailed size charts are available on each product page. We strongly recommend reviewing measurements before placing your order.
Yes. Our pants include adjustable waist features to help fine-tune fit and keep them secure while riding.
PRODUCTS & MATERIALS
Our jerseys are made from lightweight, 4-way stretch performance fabrics designed for breathability, mobility, and comfort while riding. The fabric is built to move with the rider and hold up under motocross conditions.
Our pants are constructed using durable performance fabrics with reinforced panels in high-wear areas. They are designed to provide strength, flexibility, and protection where it matters most for motocross riding.
Yes. All 110 Racing gear is race-ready and designed for motocross riding, training, and competition.
Yes. Our gear is built specifically for motocross and off-road riding. That said, motocross is a high-impact sport, and normal wear, crashes, and riding conditions will affect any gear over time.
Yes. We use real leather in high-impact areas for durability and protection. Real leather performs differently than synthetic materials and is chosen for its strength and longevity.
White leather naturally shows scuffs, marks, and discoloration more easily than darker colors. This is normal and occurs as the leather sheds its top protective layer during use. This does not affect performance or durability.
No. Normal wear, scuffs, fading, damage from crashes, or riding-related abrasion are not considered manufacturer defects. These are expected results of motocross use.
Wash gear on a normal wash cycle using cold or warm water. Tumble dry on a normal dryer setting to help keep the leather soft.
Do not use bleach, fabric softeners, spray-and-wash products, or OxiClean, as these can cause the leather to bleed or discolor.
DirtCare cleaning products/stain removers are safe to use and recommended for proper care.
Some fading may occur over time due to sun exposure, washing, dirt, and riding conditions. This is normal for performance riding gear and does not indicate a defect.
WARRANTY & DEFECTS
Yes. We offer a limited manufacturer warranty that covers defects in materials or workmanship at the time of delivery. This warranty does not cover damage caused by normal use, riding, crashes, or improper care.
A manufacturer defect includes issues such as faulty stitching, material flaws, or construction problems that are present before the item is used. These issues must be reported shortly after delivery.
The following are not covered under warranty:
- Normal wear and tear
- Damage from riding, racing, crashes, or abrasion
Tears, holes, or burns - Fading from sun exposure or washing over time
- White leather scuffs, marks, or discoloration
- Damage caused by improper washing or care
- Use of bleach, fabric softeners, OxiClean, spray-and-wash products, or saltwater exposure
To submit a warranty claim, contact our support team returns@110racing.com within 48 hours of delivery with your order number and clear photos of the issue. All claims are reviewed on a case-by-case basis. Approval is not guaranteed.
No. Motocross is a high-impact sport, and damage caused by riding, racing, or crashing is not considered a manufacturer defect. Gear is designed to perform in these conditions, but wear and damage are expected over time.
SALES, PROMOTIONS & DISCOUNTS
Yes. All sale, promotional, and discounted items are final sale unless otherwise stated. These items are not eligible for returns, refunds, or exchanges.
No. Orders placed during Black Friday, Cyber Monday, holiday sales, flash sales, or limited-time promotions are final sale and follow final sale policies.
No. Discount codes and promotions must be applied at checkout and cannot be added after an order is placed.
No. Only one discount code or promotion may be used per order. Discounts cannot be stacked unless specifically stated.
Pricing may change due to sales, promotions, or limited-time offers. We do not offer price adjustments or refunds for price differences before or after purchase.
Gift cards are not eligible for discount codes or promotional pricing and cannot be purchased using discounts unless stated otherwise.
We offer select discounts through athlete programs, affiliates, and special partnerships. These discounts are subject to approval, may have exclusions, and cannot be combined with other promotions.
Yes. Discount codes can be used on pre-order and custom items unless otherwise stated. Final sale, pre-order, and custom policies still apply.
ATHLETES, SPONSORSHIPS & TEAMS
Yes. 110 Racing supports a limited number of riders through our athlete and team programs. Sponsorship opportunities vary by season and are based on performance, brand alignment, attitude, and overall fit with 110 Racing.
Team applications are submitted through our official application form when applications are open. Application links are shared on our website and social media channels during the application period.
Yes. We offer sponsorship opportunities for amateur and youth riders. These programs are competitive and limited, and selection is based on riding level, commitment, and brand representation.
Team applications typically open once per year. Exact dates vary and are announced on our website and social media channels.
Sponsorship benefits vary by program level and may include discounted gear, product support, promotional opportunities, and brand exposure. Details are provided to selected riders upon acceptance.